Privacy Policy

At Jomsoo, we handle your personal information with care and respect. This Privacy Policy explains what information we collect when you visit https://jomsoo.com/ and how we use and protect it.

1. Information We Collect

When you browse our store or make a purchase, we may collect certain information to help us process your order and provide customer support.

Order Details: Your name, shipping address, billing address, and order details so we can process and deliver your purchase.

Contact Information: Your email address and phone number so we can send order updates, tracking information, and contact you if there is an issue with your order.

Payment Information: Payments are processed securely through third-party payment providers. We do not store your full credit card information on our servers.

Device Information: Basic data such as your IP address, browser type, device type, and website activity to help our website function properly and improve security.

2. How We Use Your Information

We use your information for the following purposes:

• To process and ship your orders;
• To send order confirmations, receipts, and tracking updates;
• To provide customer support;
• To screen for potential fraud or unauthorized transactions;
• To improve our website, services, and shopping experience;
• To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal information.

We only share your information with trusted third parties who help us operate our store and fulfill your orders.

Service Providers: We may use platforms such as Shopify to power our online store and manage orders.

Payment Processors: Your payment information is handled through secure, encrypted payment gateways. We do not see or store your full credit card number.

Shipping Providers: We may share your shipping details with carriers so your order can be delivered.

Legal Compliance: We may share information if required by law, regulation, legal process, or to protect our rights and prevent fraud.

4. Data Security

Your security is important to us. Our website uses Secure Sockets Layer, also known as SSL, technology to help encrypt sensitive information during transmission.

You may see a lock icon in your browser’s address bar, which indicates that the connection is secure.

5. Cookies

We use cookies to make your shopping experience easier. Cookies are small files that help the website remember items in your cart, improve site performance, and understand how visitors use our store.

You can disable cookies in your browser settings, but some parts of our website may not work correctly if cookies are turned off.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us at contact@jomsoo.com.

Contact Information

If you have any questions about this Privacy Policy or how we protect your information, please contact us.

Store Name: Jomsoo
Website: https://jomsoo.com/
Business Address: 1500 Piney Green Rd, Jacksonville, North Carolina 28546, United States
Phone: +1 848-256-8145
Email: contact@jomsoo.com

Business Hours: Monday – Sunday, 8:00 AM – 10:00 PM PST

We typically respond within 24 hours. Please note that we are closed on public holidays.